Case Analysis Business Ethics in the Work Place Essay Example

Case Analysis: Business Ethics in the Work Place Paper CASE STUDY ASSESSMENT: CHAPTER ONE By David F. Dudley Week #1 January 16, 2009 CASE STUDY ASSESSMENT: CHAPTER ONE Introduction This document presents my opinions about the cases presented in (Boatright, R. , John (2003). Ethics and the Conduct of Business. Upper Saddle River, NJ: Prentice Hall. ) and articles from (Ambrose, John (2009, January 16). My Own Opinion, The Washington Case#1. 1: Johnson Johnson: The Tylenol Crisis This case study was a powerful example to illustrate the presence of ethics within the business environment today and the impacts they can have on not just shareholder’s arnings, but on the public as a whole. First, we were presented with a shocking situation. Seven people had died in January of 1982 from taking cyanide-laced capsules of Extra-Strength Tylenol. The news made national headlines, and the CEO of Johnson Johnson, James Burke had to make some swift decisions about how the company was going to handle this problem. What added insult to injury, was that Extra-Strength Tylenol provided Johnson Johnson with a large piece of the company’s total profits which amounted to seventeen percent. The company was now in risk of loosing this ncome at the hands of someone sabotaging their product line and the public was in danger if they consumed it. The company had to find out what the cause was and how to stop it. Had James Burke not acted swiftly, more people were at risk of being harmed and Johnson Johnson could be looking at disastrous failure. By adhering to the Company Credo and pulling the product, he determined that the brand name could be saved if Johnson Johnson restored public confidence by doing what was in the best interest for the public. This was the ethical decision that saved lives and the company. Case #1. 2. The Sa les Rep We will write a custom essay sample on Case Analysis: Business Ethics in the Work Place specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Case Analysis: Business Ethics in the Work Place specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Case Analysis: Business Ethics in the Work Place specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The case study titled â€Å"The Sales Rep† presents us with an interesting dilemma that forces one to think about how they would act if confronted with a personal choice on whether or not they should fully disclose to a potential client factors that could cost them money or the business-person a sale. Tell the truth or lie? This is the question that can be found when getting down to the crux of this situation. Sometimes, withholding the truth is as bad as telling an untruth. On one hand, the sales representative has a chance to close a multimillion-dollar deal for an office system to be installed. However, they are not sure hat the subsequent deliveries can be made on time due to issues stemming from the manufacturer. Since delays in delivering and installing the system could be costly to the client, the sales representative could potentially loose the sale if he divulges this information to the client pending their reaction to the news. On the other hand, there is a chance that the client will never learn of the delay or that they are loosing money because of it. This would mean that the sales representative would keep the sale and the profit that would stem from its existence. It is here where the sales representative can build heir economic character by making the right decision based on ethics as opposed to compounding the difficulty of their decision making by adding deception through disinformation. By seeing past the immediate economic reward they would receive from landing the contract had they not said anything, they should see the possible business opportunities that could open up for them in the future with the client had they decided to share with them the information concerning the delay in process of delivery and installation. This could prove to be not just honorable, but the right thing to do as well. Case #1. 3. The Ethics of Hardball There are two examples that have been illustrated by the third case study in chapter one that deals with hardball ethics. The first one depicts a gruesome exchange of dealings between two toy companies, Toys R Us and Child World. Child World announced a marketing promotion that sold products close to cost, such as diapers, baby food, and infant formula. These were items placed on their shelves for sale to the public with the addition of coupons to create even more incentive to move their products. When Toys R Us learned of the sale and not only purchased over one million dollars of this erchandise from Child World, but redeemed over three hundred sixty-five thousand dollars worth of coupons, Child World was outraged. What had originally been a ploy to detract business from their competitors was in fact a costly mistake since Toys R Us could turn around and sell the purchased merchandise for a profit. Now, I believe in playing fair. However, when Child World bro ught Toys R Us to court over this action and lost, I believe that the courts had acted favorably not only to the law, but within the guidelines of ethical practice. Child World had made a mistake through poor planning and foresight. Toys R Us acted on the opportunity to save money and did so within the confines of the law. Also, if Child World did not want competitors to take advantage of their promotions, they should have designed them more carefully. This example is in extreme contrast to the one where Home Depot countered the actions of individual price gougers in the wake of a terrible South Florida Hurricane named Andrew. Instead of hiking up prices with a sudden increase in demand for building materials, Home Depot lowered their prices. They even went as far as negotiating with suppliers to roll back prices to pre-hurricane levels. This was an honorable act in the eyes of the victims. Case #1. 4. A Sticky Situation Wow! This case study created some pretty serious food for thought. I would consider this case to be full of complexities that have many factors to consider. Being that the acting sales representative, Kent Green, is wavering on job security and unemployment that would not only effect him, but his two children and wife too, I would have to say that the situation must be looked at carefully before an outcome is determined. What is compounding the difficulty of the decision making process is that the label company idding for the job is relying upon the sale of these six-color labels probably due to economic reasons. So, the pressure is on for Kent. He must choose between the ethical choice and the non-ethical choice of selling the labels to Jack. However, since we are looking for the ethical answer, we must accept the solution that is ethical and not immediately gratifying. It ties into the issue of hon esty that we discussed in the second case study of this chapter. Tell the truth or lie? It is that plain when getting down to the root concerns here with this scenario. Even if Kent’s job is on the line and his company eeds the job, if he is to act ethically, he must choose to inform Jack of the truth since Jack’s decision is based on whether or not Dura-Stick is producing the labels under Tim Davis. If the job is being outsourced and the labels are being produced by another technician who is not Tim Davis, then Jack has the right to know. Kent also has the obligation to inform Jack of this. However, there is always a chance that Jack will not find out, and the outsourcing will go unnoticed. But, what if it doesn’t? I believe that if it were discovered that Dura-Stick was figured out then their reputation as a trustworthy ompany who produces a quality product would be in jeopardy. Dura-Stick’s reputation would not only be harmed, but they run the risk of loosing future business with that company and others. Case 1. 5. A rgus Incorporated: A Leasing Triangle Susan has an obligation to notify her superiors of Mr. Hayes’ lease payments that are owed to him. Even though Argus Incorporated has terminated the lease, they still owe him money. It is the right and ethical thing to do. If they in fact owe money for a lease agreement that they were originally a partner in, then they should do the right thing and The cases discussed above lead us to the following conclusions: 1. Honesty is always the best policy. 2. When confronted with a dilemma, weigh out the pros and cons. If there are more pros than cons, that does not necessarily arrive you at the correct answer. It just makes you better informed. 3. Do the right thing. Sometimes cutting profits now will create more profits later. 4. Karma is present and scientifically proven. With every action, there is a separate but equal reaction. So, make sure you take positive action. 5. Deception is just another form of lying. Case Analysis Business Ethics in the Work Place Essay Example Case Analysis: Business Ethics in the Work Place Paper CASE STUDY ASSESSMENT: CHAPTER ONE By David F. Dudley Week #1 January 16, 2009 CASE STUDY ASSESSMENT: CHAPTER ONE Introduction This document presents my opinions about the cases presented in (Boatright, R. , John (2003). Ethics and the Conduct of Business. Upper Saddle River, NJ: Prentice Hall. ) and articles from (Ambrose, John (2009, January 16). My Own Opinion, The Washington Case#1. 1: Johnson Johnson: The Tylenol Crisis This case study was a powerful example to illustrate the presence of ethics within the business environment today and the impacts they can have on not just shareholder’s arnings, but on the public as a whole. First, we were presented with a shocking situation. Seven people had died in January of 1982 from taking cyanide-laced capsules of Extra-Strength Tylenol. The news made national headlines, and the CEO of Johnson Johnson, James Burke had to make some swift decisions about how the company was going to handle this problem. What added insult to injury, was that Extra-Strength Tylenol provided Johnson Johnson with a large piece of the company’s total profits which amounted to seventeen percent. The company was now in risk of loosing this ncome at the hands of someone sabotaging their product line and the public was in danger if they consumed it. The company had to find out what the cause was and how to stop it. Had James Burke not acted swiftly, more people were at risk of being harmed and Johnson Johnson could be looking at disastrous failure. By adhering to the Company Credo and pulling the product, he determined that the brand name could be saved if Johnson Johnson restored public confidence by doing what was in the best interest for the public. This was the ethical decision that saved lives and the company. Case #1. 2. The Sa les Rep We will write a custom essay sample on Case Analysis: Business Ethics in the Work Place specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Case Analysis: Business Ethics in the Work Place specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Case Analysis: Business Ethics in the Work Place specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The case study titled â€Å"The Sales Rep† presents us with an interesting dilemma that forces one to think about how they would act if confronted with a personal choice on whether or not they should fully disclose to a potential client factors that could cost them money or the business-person a sale. Tell the truth or lie? This is the question that can be found when getting down to the crux of this situation. Sometimes, withholding the truth is as bad as telling an untruth. On one hand, the sales representative has a chance to close a multimillion-dollar deal for an office system to be installed. However, they are not sure hat the subsequent deliveries can be made on time due to issues stemming from the manufacturer. Since delays in delivering and installing the system could be costly to the client, the sales representative could potentially loose the sale if he divulges this information to the client pending their reaction to the news. On the other hand, there is a chance that the client will never learn of the delay or that they are loosing money because of it. This would mean that the sales representative would keep the sale and the profit that would stem from its existence. It is here where the sales representative can build heir economic character by making the right decision based on ethics as opposed to compounding the difficulty of their decision making by adding deception through disinformation. By seeing past the immediate economic reward they would receive from landing the contract had they not said anything, they should see the possible business opportunities that could open up for them in the future with the client had they decided to share with them the information concerning the delay in process of delivery and installation. This could prove to be not just honorable, but the right thing to do as well. Case #1. 3. The Ethics of Hardball There are two examples that have been illustrated by the third case study in chapter one that deals with hardball ethics. The first one depicts a gruesome exchange of dealings between two toy companies, Toys R Us and Child World. Child World announced a marketing promotion that sold products close to cost, such as diapers, baby food, and infant formula. These were items placed on their shelves for sale to the public with the addition of coupons to create even more incentive to move their products. When Toys R Us learned of the sale and not only purchased over one million dollars of this erchandise from Child World, but redeemed over three hundred sixty-five thousand dollars worth of coupons, Child World was outraged. What had originally been a ploy to detract business from their competitors was in fact a costly mistake since Toys R Us could turn around and sell the purchased merchandise for a profit. Now, I believe in playing fair. However, when Child World bro ught Toys R Us to court over this action and lost, I believe that the courts had acted favorably not only to the law, but within the guidelines of ethical practice. Child World had made a mistake through poor planning and foresight. Toys R Us acted on the opportunity to save money and did so within the confines of the law. Also, if Child World did not want competitors to take advantage of their promotions, they should have designed them more carefully. This example is in extreme contrast to the one where Home Depot countered the actions of individual price gougers in the wake of a terrible South Florida Hurricane named Andrew. Instead of hiking up prices with a sudden increase in demand for building materials, Home Depot lowered their prices. They even went as far as negotiating with suppliers to roll back prices to pre-hurricane levels. This was an honorable act in the eyes of the victims. Case #1. 4. A Sticky Situation Wow! This case study created some pretty serious food for thought. I would consider this case to be full of complexities that have many factors to consider. Being that the acting sales representative, Kent Green, is wavering on job security and unemployment that would not only effect him, but his two children and wife too, I would have to say that the situation must be looked at carefully before an outcome is determined. What is compounding the difficulty of the decision making process is that the label company idding for the job is relying upon the sale of these six-color labels probably due to economic reasons. So, the pressure is on for Kent. He must choose between the ethical choice and the non-ethical choice of selling the labels to Jack. However, since we are looking for the ethical answer, we must accept the solution that is ethical and not immediately gratifying. It ties into the issue of hon esty that we discussed in the second case study of this chapter. Tell the truth or lie? It is that plain when getting down to the root concerns here with this scenario. Even if Kent’s job is on the line and his company eeds the job, if he is to act ethically, he must choose to inform Jack of the truth since Jack’s decision is based on whether or not Dura-Stick is producing the labels under Tim Davis. If the job is being outsourced and the labels are being produced by another technician who is not Tim Davis, then Jack has the right to know. Kent also has the obligation to inform Jack of this. However, there is always a chance that Jack will not find out, and the outsourcing will go unnoticed. But, what if it doesn’t? I believe that if it were discovered that Dura-Stick was figured out then their reputation as a trustworthy ompany who produces a quality product would be in jeopardy. Dura-Stick’s reputation would not only be harmed, but they run the risk of loosing future business with that company and others. Case 1. 5. A rgus Incorporated: A Leasing Triangle Susan has an obligation to notify her superiors of Mr. Hayes’ lease payments that are owed to him. Even though Argus Incorporated has terminated the lease, they still owe him money. It is the right and ethical thing to do. If they in fact owe money for a lease agreement that they were originally a partner in, then they should do the right thing and The cases discussed above lead us to the following conclusions: 1. Honesty is always the best policy. 2. When confronted with a dilemma, weigh out the pros and cons. If there are more pros than cons, that does not necessarily arrive you at the correct answer. It just makes you better informed. 3. Do the right thing. Sometimes cutting profits now will create more profits later. 4. Karma is present and scientifically proven. With every action, there is a separate but equal reaction. So, make sure you take positive action. 5. Deception is just another form of lying.

Softchoice Corporation is an information communication technology

Softchoice Corporation is an information communication technology Industry Profile Softchoice Corporation is an information communication technology (ICT) firm. The firm particularly deals with programming tools, database products, and obscure software, and has been authorized to deal with corporate, government, as well as educational licensing programs (Government of Canada, 2013). Canada’s ICT industry mainly comprises of small companies, numbering about 33,300 in total.Advertising We will write a custom research paper sample on Softchoice Corporation is an information communication technology specifically for you for only $16.05 $11/page Learn More A bigger percentage of this number, 86.9 percent (Government of Canada, 2013), deal in computer services and software. On the other hand, a paltry number of 6.2 percent is within the wholesaling industries (Government of Canada, 2013). Larger companies operating in the industry are comparatively few, with close to 75 companies only employing a workforce of over 500 emp loyees in 2011. In comparison, more than 28,300 companies employed not more than 10 employees, translating to 85 percent of all companies in the industry (Government of Canada, 2013). The ICT industry comprises of four main sub-sectors, including software and computer services, ICT wholesaling, ICT manufacturing, and communications services. Softchoice falls under software and computer services sub-sector, which is also the largest among the sub-sectors with an 86.8 percent volume cover of the entire industry. Industry structure and financial performance According to the â€Å"Branham top 250† (2012), the software and computer services sub-sector had combined revenue of over $ 4.997 billion in 2011. This was a marked improvement from the previous year’s revenue amount of $ 4.274 billion, representing a percentage growth rate of 16.92. The top performers in the industry, who also comprise of Softchoice’s biggest competitors, include BCE, Rogers Communications, TE LUS, CGI Group, and Open Text (â€Å"Branham top 250†, 2012). In 2011, both CGE and Rogers Communications recorded modest gains in their business operations, where each of the companies increased their sales by approximately 2 percentage points (â€Å"Branham top 250†, 2012). TELUS, on its part, registered approximately 9 percent growth in Internet and wireless sales, posting $7.98 billion.Advertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More These companies, also referred to as the big three, have tight business competition amongst them. This increases the possibility of other smaller companies in the sub-sector to consolidate together (â€Å"Branham top 250†, 2012). During the same year of 2011, CGI Group worked towards building its new acquisition, Stanely, which was worth $923.15 million (â€Å"Branham top 250†, 2012). The company closed the yea r with its total sales figure amounting to $4.32 billion, representing a percentage growth rate of 15.84 percent from the previous year (â€Å"Branham top 250†, 2012). In a bid to enhance its performance even further, CGI Group has established new independent business units, focusing on health and government areas. The health business area generated about $350 million in global sales in 2011, which represent 8 percent of its entire sales revenue (â€Å"Branham top 250†, 2012). Open Text recorded a landmark performance in 2011 when the company’s annual sales exceeded the $1 billion sales mark in the company’s history. The company’s revenues grew by 13.30 percentage points from the previous year (â€Å"Branham top 250†, 2012). Open Text’s main strategy of business involved acquisition deals that were completed in 2011, which saw the company obtain Metastorm, StreamServe, and weComm. The graph below highlights the cumulative performance posted by Canada’s leading 250 ICT firms (â€Å"Branham top 250†, 2012). Source: â€Å"Branham top 250† (2012)Advertising We will write a custom research paper sample on Softchoice Corporation is an information communication technology specifically for you for only $16.05 $11/page Learn More From the graph above, it is observable that the ICT industry’s cumulative revenue performance has been increasing over the years. For instance, between 2003 and 2006, the annual revenue figures for each year exceeded the previous year’s sales results. The average growth indicates that the industry is set to continue with its annual growth in the future, where the companies are set to make additional sales. Although there are secluded years, specifically 2007 and 2009, where the total annual sales made were less than the previous year’s, these are isolated cases and are not expected to affect the growth pattern going forward. Co mpetitive Strategies within the Industry Buyer power The buyers have a modest bargaining power in the industry. The software and computer services sub-sector comprises of 86 percent of the total 33,000 companies in the ICT industry in Canada (â€Å"Branham top 250†, 2012). This implies that the buyers have many choices from where they can seek to acquire their software products. It is evident that the firms compete with each other as they seek to win over the market because of relatively large number of companies in the sub-sector. This competition, in turn, provides the buyers with the necessary bargaining power advantage because the firms use such aspects as price to base their competition. However, the firms also enhance their business positions because firms such as Softchoice specialize in obscure software products. This lowers the buyers’ overall power to bargain, making it generally modest. Supplier power The suppliers’ bargaining power is equally modest in this industry. With the high number of industry players exceeding 33,000, it means this huge number of ICT firms is depending heavily on the suppliers to enable them achieve their business objectives (â€Å"Branham top 250†, 2012). The suppliers deal with a large clientele base, thus making them to enjoy high frequency business. However, it is also important to note some of the players in the industry, such as BCE, TELUS, and Rogers Communication are well established and have the potential of integrating backwards (â€Å"Branham top 250†, 2012). With Softchoice’s specialization in obscure software, the company enjoys more bargaining power over suppliers. Only a few suppliers can serve the company’s needs fully, giving it the necessary bargaining power.Advertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More New market entrants The industry has fewer barriers to entry. Although the five leading industry players have consolidated the market, many other smaller players still exist and do their business. There are numerous sub-areas within the software and computer services sector, where firms can specialize in and still establish themselves (â€Å"Canada information technology†, 2012). Although the established firms in the industry benefit from the economies of scale advantage, they focus their attention on a larger area of the ICT industry. This, in turn, gives the smaller industry players room to penetrate into the industry as they only focus on smaller areas of the industry. The smaller industry players most likely provide high quality products and services, which attracts a significant portion of the market. Threat of substitution The threat of substitution is low. Although the wider ICT industry has many players concentrating on the same market, each of these companies has foc used on specialization in different areas. Thus, customers with particular ICT need may find it difficult to locate an alternative ICT firm that deals in the exact area. Although many software and computer services firms exist in the industry, Softchoice specifically deals in obscure software. The major companies in the industry may be dealing with a wide range of service and product areas, but they also specialize in specific business areas to improve the quality of their performance (â€Å"Canada information technology†, 2012). Competitive rivalry Competitive rivalry is high in the industry. There are many companies in the industry that have a great potential and power to compete in the market. The large established companies have resorted to acquisitions to increase their competitive edge over other industry rivals (â€Å"Canada information technology†, 2012). With the industry trends indicating growing cumulative revenue each year, the players are working hard towa rds ensuring that they capture a significant portion of the total market revenue. Companies are also differentiating their services to limit competition by focusing on particular areas as a way of enhancing their quality performance. Industry Trends and Emerging Opportunities Increasing Expenditure on RD ICT industry players have been setting apart an increased volume of their revenue for funding research and development activities. In 2010, for instance, the ICT firms increased their RD expenditure to 15.44 percent compared to 14.78 percent in the previous year (Anderson, 2013). This trend highlights the fact that the industry players recognize the importance of investing in their core expertise, as well as the products and services that they deal with to increase their competitive edge within the global playing field (Anderson, 2013). With ICT relying heavily on research and development activities because of its continuous growth and advancement, there is a higher likelihood that the ICT industry players will continue experiencing a growing need to spend more revenues on the RD activities. Increased spending on research and development increases the opportunity of the ICT firm to grow even further. It increases the probability of enhancing quality and general performance, which will in turn attract more buyers. With an increase in the number of the buyers, the firms are likely to make more sales and improve their revenues. Increased RD activity is also likely to expand the Canadian ICT market to include the international buyers. Increasing Value of the Canadian Dollar over the US Dollar The Canadian dollar gained value over the US dollar towards the end of 2010 (Anderson, 2013). This was the second time that such a trend had been noticed over a period of 30 years. Over 40 percent of the Top 250 companies generated more than 50 percent of the total sales from the international market during the same year (Anderson, 2013). In particular, over 30 percent of the listed firms produced in excess of 50 percent of their total revenues within the US. This played a critical role in increasing the Canadian dollar’s value with respect to the US dollar (Anderson, 2013). A continuation of this trend will subject the Canadian ICT firms concentrating on the international market into increased competition. This is due to the high product cost influenced by the increasing value of the local currency over that of the US dollar (Anderson, 2013). In essence, the Canadian firms seeking to position themselves as efficient near-shore alternatives compared to the traditional outsourcing destinations must rely on other significant strengths. This may include looking more into innovation and leadership aspects, instead of concentrating on overall savings on labor cost (Anderson, 2013). In other words, the increase in value of the Canadian dollar over the US dollar is a threat to business for the ICT firms because it diminishes the overall profitability of the firms. Mergers and Acquisitions The ICT industry in Canada is experiencing an increase in mergers and acquisitions. Several of the established firms in the industry have acquired other companies, including both emerging startups and established firms to complement their existing technologies and entrance into new markets (Anderson, 2013). Foreign players have also acquired several other small and medium sized Canadian ICT firms to earn leverage into the market. In 2010, for instance, ICT players BreconRidge, Coretec, Protus, Brainhunter, as well as Fusepoint Managed Systems and Clarity System were all acquired by other firms (Anderson, 2013). This trend is likely to continue going forward as uncertainty in the industry pushes firms towards seeking to strengthen their presence in the market. This creates additional market opportunity for the established firms pursuing the acquisitions and mergers because it helps them to expand their potential market. It also increases their are as of specialization as the acquired firms could be specialists in different ICT areas. However, this trend is a threat to the smaller firms that seek to remain independent. It consolidates the market and gives the established firms more power to manipulate the industry to their advantage, leaving the smaller firms with little capability to challenge them. Importance of Information Technology to the Industry Technology is a critical aspect of the ICT industry. ICT as an industry will be non-existent without technology. Presently, the world is considered as a global village, where information flows very fast from one region or part to another. The entire globe is interconnected, where networks play a critical role in generating large amounts of data flow that accumulate on a daily basis (van Weert Tatnall, 2005). Technology has had its immense share in supporting and enabling this to be a reality. Improved computing devices with high performance power, including laptops, desktop com puters, and Smartphones all have the ability to browse the Internet at fast speeds and enhance the ICT interconnectivity (van Weert Tatnall, 2005). As advancements in technology continue to be witnessed, the ICT capacity is also growing. There is an emergence of a new technological trend, Internet of Things (IOT), which has made it virtually possible to connect anything via such methods as Machine-to-Machine communication (M2M) (Giusto et al., 2010). The new network is sustained by new technological developments where information sensors are embedded in home appliances, houses, machines, cars, as well as extended to such social infrastructures as transportation and energy systems. Technology is also enabling unprecedented progress where meaningful patterns are found from undertaking an analysis of the diverse and vast data flow from the Internet (Giusto et al., 2010). ICT has been settled upon as the appropriate means of enhancing back office productivity within public organization s. Many organizations are increasing their efficiency. Consequently, they are able to deal with real time information and details that they require for their operations. Technology is playing a critical role in exploiting new business areas, which have made ICT to be a virtual boundary-less area. ICT is expanding in both quality performance and reliability as more technological innovations come into play (van Weert Tatnall, 2005). By extension, the quality of life is also improving as individuals are able to learn fast, products can be produced more efficiently, firms can avert losses at the opportune time, and the health sector is capable of enhancing its performance. References Anderson, D. (2013). Canadas ICT industry: a work in progress. Retrieved from branhamgroup.com/research-reports-1/canadas-ict-industry-a-work-in-progress Branham top 250 Canadian ICT Companies 2012. (2012). Backbone Magazine. Retrieved from backbonemag.com/Magazine/2012-04/Top300-2012/canadian-ict-companie s.aspx Canada information technology report Q1 2012. (2012). Research and Markets. Retrieved from researchandmarkets.com/reports/2077623/canada_information_technology_report_q1_2012 Giusto, D., Iera, A., Morabito, G., Atzori, L. (2010). The Internet of things: 20th Tyrrhenian workshop on digital communications (1st ed.). New York, NY: Springer. Government of Canada. (2013). Information and communications technologies (ICT). Retrieved from ic.gc.ca/app/ccc/srch/nvgt.do?lang=engprtl=1sbPrtl=estblmntNo=123456129319profile=cmpltPrflprofileId=2059app=sold van Weert, T. J., Tatnall, A. (2005). Information and communication technologies and real-life learning: New education for the knowledge society. New York, NY: Springer.

Nature Essay Example | Topics and Well Written Essays - 750 words

Nature - Essay Example Such is the case for the two stories examined here. As it is well known in literary circles, not everything that the writer intends to tell is told directly. Some messages are indirectly conveyed. Such is the case with these two stories – Stephen Crane’s â€Å"Maggie: A Girl of the Streets† and â€Å"The Open Boat.† Before one starts to make any point about these two stories, it must be emphasized that there is really no story which nature is not inherent. No matter where the physical setting of any story is, it would also be within the confines of nature. Hence, one must mention that one of the most significant scenes in â€Å"Maggie: A Girl of the Streets† is set by the edge of a river. This is where the â€Å"huge fat man† Maggie eventually takes her. The scene is important because it is where Maggie is believed to have lost her life (Crane 36). Similarly, the setting of â€Å"The Open Boat† is a ship on the seas. Like in â€Å"Mag gie: A Girl of the Streets†, the setting again has something to do with water (nature) (Crane 189). The only difference is that this time, water is not only a symbol; it may also be interpreted to directly affect the lives of the human race. One gets to learn that in life, we all undergo certain issues from time to time, and we, not others, are the best to help ourselves out. Nature would remain fair to all. Whenever one discovers the level to which some persons lack the milk of human kindness, one is often amazed. This most time makes one to just re-examine one’s life and the ethos which one has imbued over time. For instance in â€Å"Maggie: A Girl of the Streets†, one cannot but wonder why it seems that characters like Jimmie and Blue Billie just seem to be so bellicose that they desire to be in a brawl at the slightest provocation (Crane 13). At such times when the bellicosity of these characters is at its peak, one also wonders if they ever had elderly ones to direct them. It is very obvious that Jimmie had someone who is in the place to put him through the best way to behave in the society. But from the look of things, it is either that they were never taught or that he rejected what they were taught. From what one discovers in the story, what may turn out to be third possibility is very unlikely. This third possibility is that the parents themselves do not possess strong moral standings to be able to teach their children the ethos which they need to know. The same thing applies to â€Å"The Open Boat.† Everyone is supposed to have been brought up in such a way that would be able discern when a person is seriously in need of their help or not. In the case of the people whom the shipwrecked men appeal to come for their help, they were simply unable to discern when people seriously need their help and when they don’t. Besides the fact that one, as a reader, is taught indirectly to learn from the bad examples of some charac ters, one is to learn not to tow their way. While readers learn from the flaws of some of these characters, some emotions are evoked in them. In the long run, these are the emotions that would come to play in stopping from taking the wrong decisions in life. One other feature which one learns from the two stories is that, no matter how much one tries to cover up the truth, it would eventually come out. One also discovers that one’s true characters only come to the fore when facing some trying times. For example, in â€Å"

Analysis a relationship about economic Statistics Project

Analysis a relationship about economic - Statistics Project Example The money in supply and inflation rate is always interconnected because a high amount of money in supply usually devalues demand for money. For instance, in a small town if all residents were to get $50 raise in their salary each month, if they were paying about $14 on their gas, then with the rise they will likely not mind paying $15 given the fact that it is relatively less than what they normally spent on gasoline per week. In most cases, this is normally how the relationship between inflation and money often starts, when the market is able to bear high prices due to increase in the money supply (Mishkin, 40). Therefore, most customers will most likely opt out of buying a product at the same price it was before the inflation occurred simply because the buying power of the currency has been worn out. The graph above shows the estimated value of the relationship between inflation and money growth. The rate of inflation depends on the amount of money in supply. When one takes into consideration the classical theory, money does not affect real variables but has an effect on nominal variables such as inflation. This, therefore, means that when plotting the graph, the rate of inflation will be plotted on the y-axis while the supply of money will be plotted on the x-axis. The blue dots are the actual values while the red line shows the fitted values. In the long run, the correlation between money and inflation is rather high and can be estimated to almost one. However, when the short term period is taken into consideration, the relationship between money and inflation is rather weak which could be an attributing factor as to why the curve showing the relationship between money and inflation is not straight. Several economic theories can be applied in order to try to explain the relationship between money supply and inflation. If one were to use the quantity supply theory, also refers to as monetarism, the relation between money in supply and

Financial Statements Paper Essay Example for Free

Financial Statements Paper Essay The statement usually includes beginning balance, net income for the current cycle, dividends disclosed in the current period and ending balance. Balance sheets detail assets and claims to assets at a distinct point in time. Claims of creditors and claims of owners are examples of claims to assets. This particular statement provides a clear outline of the financial standing of the company as a whole. The direct function of a statement of cash flow is to present financial information such as cash receipts and payments during a set point in time. This assists investors and creditors to analyze a company’s financial position.. These statements address a company’s financing, investment and operational activities. Financial statements are useful to managers as these statements are utilized to measure the performance of the organization. Sales and expenses are compared to the income statements from previous periods by management to pinpoint possible problematic areas. Major variations adjure management to thoroughly understand what the causes of those changes are. Variations in liabilities and assets are examined on the balance sheets from one cycle to the next. Any large variations need to be identified, explained and reasons established to whether the variations benefited the company, or caused a loss as consequences of problems. From this point management can make adjustments to correct any problems, or future planning, so these losses or problems do not repeat again. The benefits can be capitalized upon as well. Financial statements are useful to employees for the reason of collective bargaining, discussing compensation, and ranking. Employees also use this information as a means to determine the ability of the company to provide retirement benefits and opportunities for advancement. Financial Statements are useful to investors as they hold an interest in the profits of the company. The investors are looking for a return in the money they have invested, usually in the form of stocks, as they seek increases in stock value and profitability. Lending decisions to be made by creditors are based upon the financial statements. The creditors want to ensure that the companies they are lending the funds to have the ability to manage its finances so they are not at risk of not being able to pay back its debts. References: Kimmel, P. D. (2009). Financial Accounting: Tools for Business Decision Making (5th ed. ). Retrieved from The University of Phoenix eBook Collection database..

The Ruling Elite and the Development of the Middle East :: essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  Many dynasties and kingdoms have ruled the area of what we now call the Middle East. In almost all of the societies, it is the wealthier, educated, and a particular race or ethnicity that ruled. These positions were usually acquired through power, either by a civil war or an overthrow of the previous government. From the late eleventh century to the reign of Mohammed Ali in the early to mid nineteenth century, whoever were the ruling elite was able to shape the direction and development of country or territory in three different ways; socially, economically and politically. By controlling the policies of the government the ruling elite was able to control the economics of the country and socially constructing it as well in the process.   Ã‚  Ã‚  Ã‚  Ã‚  The policies in the regions vary from area to area due to the ruling power. Some harsh to their society and imply policies that favor a certain group of people. During the Mamluk period, the soldiers were required to train on horseback with the use lance, bow and sword. Although when the Circassian period (1382-1517), the type of training the soldiers were required to practice shifted to the hippodrome. Until Barquq, the founder of the Circassian line, abolished the use of the hippodrome. By shaping the ways your military trains, the leader is responsible for preparation of his troops leaving them vulnerable to invasions or ready to conquer new lands. The Mamluks were reluctant to enter the new age of technology and industrialization and still insisted on the usage of the hippodromes, which had long been absent from the new â€Å"industrialized’ countries. In August of 1514, 12,000 Ottoman soldiers were carrying the gun. The Safawid army that carried sword s and trained in the hippodromes was annihilated. If the government would have allowed the usage of the gun, the soldiers would have stood a chance. The Ottoman empire, through this new technology was able to become the largest empire in history. (Cultural Reader, 52-63)   Ã‚  Ã‚  Ã‚  Ã‚  The policies in which a ruling government imposes determines the economic development and direction of a country. As new rulers come into a country a transformation of culture and economics. With the Ottomans ruling many areas of the Middle East were becoming more dependant on Europe. With Europe being the center of business of the time, trade between the two regions was at an all time high. Europeans were eager to get the spices, cloth and other items from the ‘orient’.

Magnet designation: What does it mean for me? Essay

Magnet designation â€Å"recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice.†(AACN, 2014). As a nurse going through this process in one of the facilities I work at, It means mire education and accountability. I only work Per Diem at this facility but have to chair on one of the nursing committees, I have to have a certification in my specialty and also a bachelors degree in 5 years of starting my employment or I am terminated as an employee(yes contract was signed or no employment). This has increased my educational requirements and time requirements for this facility. I am on the employee recognition committee and as an employee that works long hours in an emergency room this committee is actually very important. Many feel that this is the â€Å"party† committee but we are more than that. We recognize the employees that don’t often get recognized for all their hard work. As an employee that rarely gets recognized I realized that this is important to our health and care of the patients. I work hard but as a per diem employee I often get left unrecognized. I have large shoulders and can bear that brunt because I know my nursing care is excellent, my patients are taken care of and if they cant remember my name that is ok. Sometimes its the ones that you butt heads with and they complain from the time they set foot in the door that remember your name-thats ok also because it means that you made an impression on them- sometimes good sometimes not so good. We don’t always recognize the same people over and over we try to disperse the compliments and recognize not just nurses but also ancillary staff as they make up our hospital also. As a committee we celebrate monthly birthdays and try to correlate outings into volunteer fun days. These can be hard to correlate with schedules but we use baseball games for BP checks and fair days for health screenings. It has brought our department and our hospital closer to magnet status. The magnet program has three goals or principles: †¢Promote quality in a setting that supports professional practice †¢Identify excellence in the delivery of nursing services to patients/residents †¢Disseminate best practices in nursing services. This is achieved by increasing employee satisfaction and education through training and education. The benefits of magnet status are that the hospital designated will attract and retain top talent, improve care, safety and satisfaction, foster a collaborative culture and advance nursing standards and practice, and grow business and financial success. Shared governance is a way of incorporating all those goals. on other shared governance teams they look at certain aspects of care that we can improve such as lift teams, rapid response teams, specific equipment to help decrease our fall rates and also employee injuries. These teams are made up of management and floor nurses along with the CNO/CEO/CFO. we all have an input into what needs to be changed and how we are going to change the need. Along with the education that is needed to make that change. I have enjoyed the education that has come with attaining our magnet status. The hospital that I am at does not have JCHAO but we have DNV-Det Norske Veritas. â€Å"DNV works with national healthcare authorities and healthcare providers around the world to effectively manage risk and improve healthcare delivery. Our team of healthcare and risk management specialists has an innovative, advanced approach to help healthcare providers globally in identifying, assessing and managing risk, enhancing patient safety and quality, while ensuring sustainable business practice.†(DNV, 2013) They come yearly and assess our facility, we actually learn from this yearly visit and am not rushing to ‘clean and organize a facility for an upcoming visit from joint commissions’. The DNV has increased patient safety and quality along with helping us get accredited, and reduce infection risk. The DNV is an ISO9001 program and has certified many agencies around the world and is designated as the best in healthcare and proactively manages risks and best practices. Our sister hospital Norfolk General has been redesignated as a Magnet  facility and all but our 1 stand alone facility are heading to magnet status. For me Magnet status is an achievable goal for many facilities and designates the best nursing practice, and higher retention and nursing satisfaction. References: ANCC MAGNET RECOGNITION PROGRAM. (2014, January 1). . Retrieved July 26, 2014, from http://www.nursecredentialing.org/magnet/programoverview DNV:Managing Risk:Healthcare. (2013, January 1). . Retrieved July 25, 2014, from http://www.dnvusa.com/industry/healthcare/